The Importance of Data & the Paperless Office.
A Q&A with our Key Account Manager, Chris Barroccu, on the importance of data to our clients.
What is your role within ExpertLogic Limited?
One of my roles within ExpertLogic is focusing on how we harvest, store and present data across all our software platforms. Putting our clients’ user experience is always at the forefront of my agenda. ExpertLogic’s goal is to ensure that clients can pull various reports that give them visibility of critical business performance information, in real time, in a secure way.
What are the benefits of this real-time access to data for your clients?
Simplicity and visibility are key. Many of our clients previously recorded their data on paper and stored it in filing cabinets. The task of retrieving and analysing data from previous periods was a time consuming, frustrating and often inaccurate chore. By migrating over to our software systems, this same data is now available to them at the click of a button. This allows our clients to map trends, understand their suppliers better, reduce pain points along the supply chain and improve their customer relationships. It delivers efficiency, reduces manual errors and allows our clients to focus on their key strengths.
The bottom line…
Data allows our clients to optimise their businesses to produce the highest quality results. In the distribution industry, quality, reliability and accuracy are the key components to business success. With so many variables at play, data is the only way to have any control over whether you achieve that success or not. This capability is now built into our software systems as a core standard feature for our customers to experience.
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